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Repeat function creating duplicate tasks

Mark Leci October 1, 2018

I have two tasks that are set to repeat weekly and show up in my inbox. When they repeat I always get two copies of the task that appear to be identical. Is there any way to figure out why this happens or stop it? 

2 answers

0 votes
John DeLorenzo December 3, 2018

We just started using the Task Repeater functionality and noticed the same thing; could it have something to do with marking a task COMPLETE rather than ARCHIVING it? 

We'd prefer to see the completed tasks in a COMPLETED card, where we've marked them to be moved to, but just now noticed nothing in the Trello documentation suggests we should be marking complete, only archiving. Thanks

Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 4, 2018

Hmm interesting, would you mind sending us an email at https://trello.com/contact along with a screenshot of the card in question please? Once we have that, we'd be happy to take a closer look!

Thanks!

John DeLorenzo December 4, 2018

Garrett,

Sent the requested info and provided consent to access our boards to view in more detail. Thanks...

John

0 votes
Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2018

Hey Mark,

Are you using the Card Repeater Power-Up? If so, I'd suggest removing the repeat functions on the cards and recreating them following the instructions here: https://help.trello.com/article/1068-using-the-card-repeater-power-up

If the issue still persists, let me know or please reach out to us at https://trello.com/contact and we can take a closer look.

Thanks!

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