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Refund Request

Deleted user September 1, 2023

Hello!

I am wondering how long you can get your refund after you cancel your subscription.

I will not be using my Trello account anymore and have no plan on getting a new subscription or waiting for my subscription to end. Since the email that I used for creating my account was no longer usable, I couldn't get a notification that my trial ended thus it renewed automatically. I am hoping that I can get my money back. I already sent this issue to the support team but they took too long to reply.

1 answer

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Christl_Email for Trello
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 2, 2023

Hi @[deleted]👋

Unfortunately as a community user group we won't be able to answer specific billing queries. You will need to reach out to Trello using the contact link and selecting Billing: https://trello.com/contact 

Sorry we can't help much more than that. I hope you get the issue resolved soon.

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