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Recovering cards on an account you cant log back into

I started a trello with my email that required Atlassian. It has been a few months since i used it. I tried logging in trello through that email and was unable to. It prompted me to start a new trello account under the same email. Now I am unable to track all my boards/cards from my 1st trello account!!

Could you please help give directions how to recover those cards please?!!?

1 answer

0 votes
Mike Atlassian Team Jul 17, 2020

Hi there,


It sounds to me like the account you're looking for is associated with a different email address. We can help! Please reach out to us directly at and we'll get everything cleared up!

The more details you can supply, the better we'll be able to track things down:

- any other username you may have used in Trello
- any other email address that could be associated with your accounts
- any board URL that you may have saved in your browser history, favorites, or email notifications

Get in touch and we'll help find that account!

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