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Recovering cards on an account you cant log back into



I started a trello with my email that required Atlassian. It has been a few months since i used it. I tried logging in trello through that email and was unable to. It prompted me to start a new trello account under the same email. Now I am unable to track all my boards/cards from my 1st trello account!!

Could you please help give directions how to recover those cards please?!!?

1 answer

0 votes
Mike Atlassian Team Jul 17, 2020

Hi there,

 

It sounds to me like the account you're looking for is associated with a different email address. We can help! Please reach out to us directly at https://trello.com/contact and we'll get everything cleared up!

The more details you can supply, the better we'll be able to track things down:

- any other username you may have used in Trello
- any other email address that could be associated with your accounts
- any board URL that you may have saved in your browser history, favorites, or email notifications

Get in touch and we'll help find that account!

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