Problem logging in to account

Question

Hello!

Thank you for the functional and useful Trello service.

I have not been able to log into my second account since August 2023. The application displays a message with the following content: "You do not have access rights to this content. It looks like your account is disabled. We have sent you an email indicating who you should contact for more information."
However, no messages are sent to the mail.

I live in the United Arab Emirates. Please provide assistance and restore your account.

Vishaal S · Answer

Hi Олег Северов Юрьевич,

Vishaal here with Trello—thanks for reaching out

Sorry about the hassle and issues you've faced logging into your Trello account since. Your case, under reference number CA-2798218, is currently being addressed by our Customer Advocate

For direct updates and to expedite the resolution process, please follow this link: https://support.atlassian.com/requests/CA-2798218/