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Password recovery email

Marcos Abreu Ferreira
Marcos Abreu Ferreira October 11, 2019

I am not receiving my user's password recovery email. What could go wrong?

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Jodi LeBlanc
Jodi LeBlanc
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October 11, 2019

Hi @Marcos Abreu Ferreira have you checked your junk or spam filter? If it is not there, your IT may have the Trello emails blocked. You may need to reach out to them.

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Jodi LeBlanc
Jodi LeBlanc
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October 11, 2019

Here is an additional link you may find useful:

https://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails

Let me know if this helps.
Jodi

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