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Password recovery email

I am not receiving my user's password recovery email. What could go wrong?

1 answer

0 votes
Jodi LeBlanc Community Leader Oct 11, 2019

Hi @Marcos Abreu Ferreira have you checked your junk or spam filter? If it is not there, your IT may have the Trello emails blocked. You may need to reach out to them.

Jodi LeBlanc Community Leader Oct 11, 2019

Here is an additional link you may find useful:

https://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails

Let me know if this helps.
Jodi

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