Notifications showing as links

[Ana Ramirez]

For one of our team members, the notifications under the bell are all showing up as links rather than text (blue text below is hyperlinked to the card it refers to). He logged out and back in and the issue is still happening. I'm not able to replicate the problem on my end.

Is anyone else having this issue? 

 

[Katie Carlson]

I'm experiencing the same thing.

[Brittany Joiner]

@Ana Ramirez is this in a notification menu? on mobile or desktop/browser? and if browser, which browser?

[Jason Yu]

same here, I am using desktop, Google Chrome (ver. 126.0.6478.127)

[Ana Ramirez]

Hi Brittany! It's in the menu, on a desktop, on Chrome.

[Katie Carlson]

Chrome on desktop for me as well. Chrome is up to date.

[Brittany Joiner]

@Ana Ramirez and @Katie Carlson so strange! I think this is a bug. Are you able to report it via https://support.atlassian.com/contact/#/

[Ana Ramirez]

I reported it and was told that they couldn't replicate the issue so they sent me links on how to troubleshoot browser issues. Since the person having the problem is out of town this week, we will try next week.

[Brittany Joiner]

@Ana Ramirez interesting. i'd definitely get them to start by trying it in an incognito browser. If that works, then it may be as simple as clearing the cache and/or figuring out if there's a chrome extension that's messing with it. Hopefully that's all it is!