Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Not receiving reset password link in yahoo.com email; not in spam folder, reset browser

Michael Longmire
Michael Longmire
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 22, 2024

I've been trying to reset my password and Trello says it sends a recovery email, but I am not receiving it. It is not in my Spam folder, my yahoo.com email is receiving other emails, and I've reset my browser. What can I do?

Answer
Watch
Like Be the first to like this
678 views

1 answer

0 votes
Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 29, 2024

Hi,

There was a problem where we saw that yahoo specifically was bouncing messages we were sending.  The bounce message appears to have indicated it was flagging the content as spam.  Please try to re-send the password reset now.  It should come through now.

If it does not, please let me know the email address in questions and I can try to investigate this further to see if our mail team can help.

Thanks

Andy

Reply

Suggest an answer

Log in or Sign up to answer
Trello
Trello
TAGS
AUG Leaders

Atlassian Community Events

    See all events