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Not receiving email notifications

Lena Wallin
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August 25, 2020

Hi!

I previously did NOT want notifications via mail, so I turned it off in my Trello settings. However, now I DO want them again, but can't seem to turn them on... Please help.

I have changed my Trello settings to "send emails as soon as possible", but nothing happens. I can see all notifications in the side bar when Im in Trello, but get no mails. I have read the help section about "Notifications are not working", tried the test-notification-link, searched my spam folders. But no success.

What can I do?

2 answers

0 votes
Iain Dooley
Community Champion
August 25, 2020

@Lena Wallin @Ricardo_Castro a couple of people have reported issues with email notifications today. If you go back to trello.com/contact and submit your report directly to Trello (rather than to the community) I will also bring this to their attention in the Slack channel.

0 votes
Ricardo_Castro
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 25, 2020

I have the same situation. Tks

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