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My email address seems to be linked to in error

My sister worked for in 2020 and she Screenshot 2023-03-03 at 14.30.46.pnginvited me to Trello. She no longer works for the company. I am trying to use Trello for new projects but it looks like my email address is associated with Pentland and therefore I can't login or retrieve information as no emails are coming to me from Trello.

Here is a screen shot of the last email I received.

I would like you to dissociate my email address, so that I can start afresh with Trello with my email address



1 answer

0 votes
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 05, 2023

Hi @Jayne Newman - welcome to the Community!

Please note that this is a public forum, I highly recommend removing the screenshot you've provided as well as your email as anyone can now take your email and use it for malicious purposes.

For this reason, we do not support log in issues over the Community. Please raise a ticket at

For the field What can we help you with?, please select 'Account issues'.

For the field Pick a topic, please select 'Trouble logging in'.

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