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Microsoft Teams Trello Login not working

Laurent
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February 4, 2020

I'm trying to login to Trello through the Microsoft Teams plugin. I login with my credentials without any credentials error, but I get constantly get forwarded to a login/signup page. Is this a cookie issue or what?

Also, in some cases I get to a page in the login plugin that says in bare html "first you need to log in"

17 answers

6 votes
Kary Ritter
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January 13, 2022

Any progress on solving this issue? When clicking "Log in with Trello" on MS teams I get a blank white window and nothing. 

jonathan.youngman
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July 12, 2022

Did you ever get an answer on this? Having the same issue.. very annoying. Seems this thread was 2 years ago...

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2 votes
Ivan De Stefani
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October 14, 2022

In 2022, still the same problem...
Would like to use Trello with my team, but still no solution available?
Think we might switch to some other platform, then...

2 votes
Phil
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August 5, 2020

SOLVED IT!!!

Delete your Atlassian account that uses your Microsoft 365 log-in. That's if you're already using Trello before you were using 365. 

Then log in to Trello in Teams using your previous (non-Microsoft 365 account) credentials. Confusion resolved/deleted.

Bingo!

Emrah Şentürk
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December 31, 2020

 

 

It worked, thanks.

Michael Osborne
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January 31, 2022

What about for users who don't have a non MS-365 Login?

1 vote
Stuart Cumming
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November 16, 2023

Same issue here - now into 2023, so not sounding like it'll ever get fixed!

1 vote
David Milne
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July 5, 2023

Having the same issue

1 vote
Michael Osborne
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January 31, 2022

Having the same problem.

I can view Trello fine in browser

I can view Trello fine through Trello desktop app

I can view Trello fine from MS Teams in a Browser

...but I can't view the Trello tab on a Teams channel using the MS Teams desktop app. 

I click login and the pop up window is blank. 

Tomás Prieto
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February 23, 2022

Same here, but it seems that Microsoft has no fix for this yet...

0 votes
Colin Harris
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October 11, 2022

I am still having the issue now 🙄

0 votes
Mark Evans
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October 2, 2022

this is still an issue for me

0 votes
jonathan.youngman
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July 12, 2022

Was this ever resolved?

0 votes
Phil
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August 5, 2020

Hi All

I have a similar issue. Trello in Teams says 'switch account'. I try to and nothing happens, I also try logging out and it still doesn't work. 

I've found there's a clash between Atlassian log-in and my Microsoft 365 log-in. 

Atlassian doesn't recognise my Microsoft 365 log-in for Trello and therefore asks me to log-in....to no avail.

A serious fix needs to happen rather quickly on this!

All was well before Atlassian bought / took over Trello.....

0 votes
KT February 4, 2020

See below the response I received from Trello regarding this issue:

Hi Liam,

Thanks for writing us about Trello!

The issue you refer to is a known issue with the current version of Trello and something we're looking to fix very soon.

Thanks for reporting it. A fix will be out before you know it!



All the best,

Chris
The Trello Team

Dan Moran February 4, 2020

Thanks Liam... wonder how long it's been on the todo list

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Richard Swallow
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May 15, 2020

May 15th - same issue. I just get the Trello About window which shows me logged in but I cannot click save as it is greyed out - so i can't create any boards. Bloody useless. 

Richard Swallow
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May 15, 2020

Figured it out - I was logged into Trello via my browser, of which I had 7 tabs open so it was 'hidden'. I did this whilst joining in Teams and then searching for a resolve for not connecting in Teams. When I logged out of Trello via the browser I was able to log into Trello inside Teams. so basically, you can't log into same account at the same time - twice. 

0 votes
Matthijs
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February 4, 2020

Having the exact same issue here. Tried login out on web app, deleted the application and downloaded it again. No success. Hope they will fix it soon. Strange thing is, my colleagues do not have any issue at all...

KT February 4, 2020

It's similar here, being that some can access and others can't.

0 votes
Sofia Schramm February 4, 2020

Hi there, I have the same issue. I have tried everything that I can think of, but to no avail.

It would be great if someone could look into this as it is driving all of us crazy.

0 votes
KT February 4, 2020

We are having the same issue today with Trello and Teams. It seems to only be the Teams Desktop application that is affected, Web App works fine.

KT February 4, 2020

FYI I've created a support ticket with Trello regarding the issue, will post the results back here as and when.

Brander, Matt
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February 4, 2020

Thanks Liam.  Same issue here

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0 votes
Auret Van Zyl
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February 4, 2020

Exact same issue, started today after working perfectly fine. It works in Web App but not the desktop application. I even did a hard reset on my computer, IE: format and reload and it's still not working and doing the exact same thing.

Dan Moran February 4, 2020

Must be SSO issue or Credentials Manager but cleared everything. Bug I assume.

0 votes
Dan Moran February 4, 2020

Seems to be linked to the TEAMS desktop app. If you open the web app trello works fine. I have removed Teams and reinstalled still no joy. tried a different profile and still same error. So something must reside on the machine after uninstall that is causing this issue. I have removed all credentials in Manager. Still no joy. Must be the SSO setting but where is it stored ?

0 votes
Dan Moran February 4, 2020

I'm having the same issue.. driving me mad

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