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Map PowerUp often does not map a street address but the same street address works in Google Map.

I am using a FREE version of Trello. The Map PowerUp does not locate about 50% of my street address. These same addresses work on Goolge Map. I am typically locating 20 or less addresses. Why is this happening

1 answer

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Dave Liao Community Leader Sep 05, 2020

@Tom Krazan - hi Tom! Have an example address you can share that's not working in Trello, but working in Google Maps?

Hi Dave, thanks for responding. I just tried three of the addresses that have not worked over the last couple of days and now they are working. But here is a typical address format that I use.

5776 E International Ave, Clovis CA 93619

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Dave Liao Community Leader Sep 05, 2020

Seems like it was a temporary parsing error on the part of the Maps Power-Up.

If you run into the issue again, I would:

  1. Check Trello's Statuspage to see if the issue is widespread enough that it's reported there
  2. If you don't see the issue there, ping Trello Support so they know:

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