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Jira Power-Up : "Error while validating tenant and addon enabled"

I'm currently trying to connect our Trello Board to our Jira instance, so we can create issues based on cards. But every time I try to connect to my Jira Cloud instance via the url, i get the error message "Error while validating tenant and addon enabled".
I already tried to remove and add the Power-Up but this didn't do anything.

I've read that some people have the same problem, but I couldn't find a solution or explanation for this.

1 answer

1 accepted

1 vote
Answer accepted
Alex Waite Atlassian Team Mar 22, 2022

Hey @Niklas Häcker - looks like this was a bug we've now solved. Can you see if this is working for you now? 

Hello Alex, it's working now, thank you!

Like Alex Waite likes this

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