Our team relies on email notifications when they are mentioned or something is added to the to-do list. I find it awkward that the email that they receive has to have a generic message on it rather than give them a preview of the comment, card or mention in question.
Thanks for reaching out!
The email notification a user receives when they're @mentioned in a comment should show the comment, and provide a link to the card & board:
Let me know if you're seeing something different!
In any case, you could potentially build your own custom notifications using a Butler command. Here's an example:
To find this action, you'll need to look under the Content tab.
You can build your report/notification using variables: https://help.trello.com/article/1157-variables
I hope this helps!
All the best,
The Trello Team
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