Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to send an email notification that includes the content of the comment/mention?

Our team relies on email notifications when they are mentioned or something is added to the to-do list. I find it awkward that the email that they receive has to have a generic message on it rather than give them a preview of the comment, card or mention in question.

 

Thank you!

1 answer

1 accepted

0 votes
Answer accepted
Lara Atlassian Team Apr 29, 2021

Hi Nikki,

Thanks for reaching out!

The email notification a user receives when they're @mentioned in a comment should show the comment, and provide a link to the card & board:

Image 2021-04-30 at 4.26.12 pm.png

Let me know if you're seeing something different!

In any case, you could potentially build your own custom notifications using a Butler command. Here's an example:

Image 2021-04-30 at 4.27.22 pm.png

To find this action, you'll need to look under the Content tab.

You can build your report/notification using variables: https://help.trello.com/article/1157-variables

I hope this helps!

All the best,

Lara
The Trello Team

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 Favorite Trello templates

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...

1,469 views 12 34
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you