Invited as Workspace Admin, unable to see boards

Siyuan You
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April 3, 2024

Thanks in advance. 

I was invited to some Workspaces as Admin. However I am not able to see any boards in some Workspaces. 

I am able to go to Workspace - Members - Collaborators page, and see my name listed as Workspace members.

If I go to Guests list, click on "View boards" button of any guest, the following popup shows up.

Screenshot 2024-04-04 at 9.29.45 AM.png

What could be the issue? Does it mean even though I am the admin of the Workspace, I still cannot see some boards marked as Private?

Thanks again. 

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 4, 2024

It looks like you are an admin of a free workspace. Only admins of Premium workspaces can see the private boards: https://trello.com/guide/permissions-controls#user-management-trello-premium

Erin Brown December 2, 2024

what does this mean?  I am trying to get rid of an employee that was admin and add myself.  

 

Erin Brown December 2, 2024

do  you have any real customer service or all via email

 

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