I cannot attach files on Trello's android version. Can you help?

[Arya Nata Suprapto]

Below are two pictures that illustrates my point. Note that it came from two different phones.

[Daniel Eads]

Hey Arya!

If you could provide some additional info about the app versions on your phone, that will help us narrow down what's going on:

1. What version of the Trello app you have on the phone where you can add attachments
2. What version of the Trello app you have on the phone where you are having trouble adding attachments
3. The model / Android version of the phone where you are having trouble adding attachments

Per the feature release Trello board, we'd expect versions above 4.5 to be able to add attachments on Android. If you're finding that's not the case on your second phone, we'll start looking into it with the extra details above!

Cheers,
Daniel

[A.]

Does it mean that when you click the green + button it disappears completely without even showing you the menu?

[Arya Nata Suprapto]

You cant even find the green + button. The two pictures are from two different phones.

[A.]

Have you already tried to delete the app and reinstall it or to clear the cache? What's your version of Android?

[Arya Nata Suprapto]

I havent done it already. Its an android 7.0