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I can't access Trello via any web browser


I can't access Trello via any web browser on any of the PCs at my disposal. 

Any idea how to fix this? I don't have trouble accessing any other website so I am clueless.

Thanks in advance

2 answers

0 votes
FUN MAN ANDY Community Leader Mar 20, 2020

Welcome to the community @sadykovad57 

Are you currently logged in to your account and are there any Power Ups that could be causing issues?

Do you have any browser extensions that could block log-in? Some Ad blockers and what not tend to play havoc. Switch everything off and try again

And of course, the classic - have you deleted all browser history and cookies...?

For a final resort you can always raise a ticket with Atlassian support. Do you know how to do that?

0 votes
Iain Dooley Community Leader Mar 20, 2020

@sadykovad57 do you mean that you can't get to the web address, or that you can't login to your trello account?

A good way to test whether or no you're having a local connection issue versus an outage is this website:

If you're having trouble from one connection, have you tried for example hot spotting your phone to see if it's just a problem with the ISP you're connecting with?

If this is a login issue, are you seeing invalid password, or non-existent account? Have you tried logging in from an incognito/private browsing session? 

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