How to stay logged in on desktop (windows 10)

[Robin]

Ever since reinstalling Trello this year after a while not using it it seems that the desktop application never keeps me logged in. I have to log in again every day and was wondering if there's a way to get around to it because I couldn't find anything in the settings or online.

[Andrea Crawford · Accepted solution]

Hi Robin, 

I'm not able to replicate this issue myself. Can you confirm that you are using the latest version of the Trello desktop app - Version 2.12.3?

[Robin]

It is indeed this version.
Incidentally today is the first time in months that I didn't have to log in when I opened the app.

[Cidalia Martins]

This is happening to me too, and I definitely have the latest version considering I just installed it two days ago. Today it started making me log in every time I launch the app. I'm about to just go back to using Trello in my browser.

[Griffin Phillis]

I'm having this problem as well, as of recently, and I've just uninstalled and reinstalled Trello to see if it'd fix this. It didn't, unfortunately.
When I close the program after signing back in to begin with, I'm not logged in anymore upon a reopen and have to click the login button for an automatic one. I don't know why this has started happening now, it only happened as of a few days ago.
-It also now relaunches in a consistent, small window as well, which tells me that it's not saving window information within any settings anymore. Heck. :c

[vitar]

Same here, ver. 2.12.4, having this problem daily for the last couple of weeks.
The app window also opens to the default size and does not remember its state after I close it, so I need to maximise it again every time.

[Kristjan Johanson]

Same here. If I haven't used trello desktop app for a while, or when I start up my computer, it asks to login again.

[chloe.arntzen]

This has been happening to me since the last update also. It's quite inefficient, I have a few trello boards and set things to auto-open when I log in, which this is effectively breaking. 

Is there a way to report it as a bug to get it looked at?

[Andrea Crawford]

Apologies for the disruption. This is a known issue in the latest version of the Trello desktop app. Our engineers are working on a fix that will be released soon. 

[Andrea Crawford]

For anyone experiencing this issue, a fix was released with version 2.12.5 today. Please download and install this version and let me know if you continue to have problems staying logged in. Thanks!

[vitar]

It is fine now, thank you!