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How to remove "NEW" label from a card inactive for more than 1 days - Butler

Hi all

Please give me some advise regarding above the Qestion.

Our team has already setted folloeing rule with Butler;

>> when a card is added to the board by anyone, add the blue "NEW" label to the card


Then, we would like to remove the blue "NEW" label automatically, if a card continues inactive statas for more than 1days.

So, we set a following rule but it dosen't work well. 

"when someone is added to a card inactive for more than 1 days, remove the blue "NEW" label from the card"


How can I remove automatically "NEW" label from a card inactive for more than 1 days. 

1 answer

0 votes
Ryan Atlassian Team Dec 20, 2021

Hi there,

Butler isn't able to detect how long a label has been on a card, but one alternative as part of your first rule when the label is added, is that you could also add a due date in one day. Then you can create a second due date rule that triggers when the card is due and removes the due date.

Would this work as an option?


Thank you for your response.

This work as an opinion.

I will try the alternative rule!

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