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How to receive email verification sent to a previously disabled email account?

Edited

I am trying to log in to a Trello account. However, when I try to log in, it takes me to a page that states that an email recovery link has been sent. I'm not able to see this email in my inbox. I've re-sent the link, checked my spam folder, and confirmed that my email is able to receive messages. My email account was previously disabled though, so I'm wondering if this is causing the email to not go through from Trello. Is there a way to get this verification email sent to my inbox?

1 answer

0 votes
Alex Waite Atlassian Team Feb 06, 2022

Hey @Young No I can see we're sending you emails successfully on our end. Can you check your spam folder and see if you're receiving our emails there?

If that doesn't work, feel free to raise a ticket with Trello Support: https://trello.com/contact

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