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How to log in the existing account

unknown

Hello. I have been using Trello and tried to log in today. But now it doesn't work and I changed the password, then they created a totally new account for me. So I cannot log in the former account(many boards I created).

The page was on my bookmark, which now says "This page is private. If you received this URL from someone, you need to be a member of the board or workspace to access it."

Does anyone know how I can log in the former one? Many details for work were in there...

Accepted answers

Lovee Eric

Hi @[deleted]

I understand the frustration you're facing with your Trello account. To resolve this issue, I recommend reaching out directly to Trello support. They'll be able to assist you in recovering access to your former account and provide guidance on merging your newly created account with the original one.

You can contact Trello support through their official help center or submit a request on their support page - https://trello.com/contact#/

Be sure to provide them with as much detail as possible about your original account, including the email address associated with it and any relevant information about boards you created.

I hope this helps, and you regain access to your important work details soon.

Thanks

Lovee Eric

Brilyant Inc

All comments

Lovee Eric

Hi @[deleted]

You can contact Trello support through their official help center or submit a request on their support page - https://trello.com/contact#/

Be sure to provide them with as much detail as possible about your original account, including the email address associated with it and any relevant information about boards you created.

I hope this helps, and you regain access to your important work details soon.

Thanks

Lovee Eric

Brilyant Inc

unknown

Thank you so much for your advise!!

Lovee Eric

Welcome!!!

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