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How to get email notifications to work again?

Connie Madsen August 26, 2020

My email notifications in Trello are set to instantly. But I do not get them at all.

The test email link – I have tried that – I do not receive that either.

Last notification was in may for Trello.

 

Solutions?

 

 

2 answers

0 votes
Iain Dooley
Community Champion
August 27, 2020

@Connie Madsen I have seen a couple of other people recently report problems with notifications. I've added this thread to the Slack channel for Atlassian. Interestingly, when I went to https://trello.com/test_notifications I also don't receive a test email (I don't normally use email notifications so hadn't noticed anything wrong). I'd recommend going back to trello.com/contact and submitting the report directly to Trello (rather than to the community).

Connie Madsen August 27, 2020

Thanks, Iain

 

I did report directly to Trello and my email was blocked in their system. Its not now. And the test notification now works.

Still I do not get notifications, so I am still writing with them.

 

Thanks for answering

Connie

0 votes
Ollie Guan
Community Champion
August 26, 2020

Hi @Connie Madsen ,

If you are not receiving Trello notifications, there may be several causes.

https://help.trello.com/article/740-notifications-are-not-working

Connie Madsen August 27, 2020

I have already been going through all of theese.

 

Could not find anything wrong except I do not receive the test email. All else seem to be right. Watch is active, I have choosen emidiately emails on response...

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