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How to create Trello card from Slack Workflow? Edited

I have a Trello board linked to a channel and some Slack Workflow set up. 

One of my Slack Workflow allow for creation of ticket and ask some questions, then triggering a message sent to the channel "/trello add [info from quest form]" however this does not trigger a card to be created. 

I've tested it multiple time and I can create the tickets myself, in the same manner, however when the text comes from the Slack Workflow, it does not create anything on my board.

1 answer

0 votes
Garrett Atlassian Team Jul 10, 2020

Hey Amandine,

Hm it sounds like that might not be working because of the Slack account sending that message. In order for Slack to create cards from Trello, that command would need to be done by someone's account that's also a member of that board and authorized Slack to make changes to Trello on their behalf.

If for example, Slackbot is sending the message, the /trello command won't work because Trello doesn't have a way of allowing Slackbot to create a card in your board.

Is there any way you can change your workflow to send that command as you instead?

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