How to apply for a refund?

[李特]

Sorry, I originally wanted to buy a gold account.
As a result, I started my business plan.
I must apply for a refund. I hope to solve the problem
because this money is very expensive for me.

[marcelosousa1_gmail]

I requested a refund and was informed that they do not give refunds after 30 days.

[carolina mendes veiga]

When I joined Trello I wanted to buy the gold plan. however, i don’t know how it happened but the amount that was taken from my account (377,59) is associated with a business plan. 
this wants the plan I wanted and I have no financial possibilities to support this value. 
I have already sent and e-mail explaining my situation but I have not received a reply! 
please help to get my money I just want to sign for the gold plan. 

[Blair at Atlassian]

Hi there,

I'm Blair from Trello Support and we can help you with a refund. Send an email to support@trello.com and confirm the Business Class team URL. We'll happily work with you directly.

Cheers!

[Ilya joyce]

hello my name is Ilya joyce I’ve been charged almost 500 euro by trello I need a refund Ive emailed support@trello please reply

[Beckview Studios]

hi. hope you got it sorted Ilya. I've emailed them too and I received an email saying I needed to fill in a form on their contact page now. https://trello.com/contact

[Soul Anchorage]

How did you get to a form @Beckview Studios ?

It is just taking me to a lot of pulldowns and redirecting me back to my account!

[Beckview Studios]

hi. I'm not sure. I followed the link above. then logged into my account. the contact support page appears and then theres a dropdown menu. I deleted 'billing, payment and pricing' and filled it in. there are more hoops to jump through than should be necessary but get there in the end. I received my refund with minimal fuss!

[Beckview Studios]

selected... not deleted!