I have a member listed as undefined within the list of members of my team. I don't know how it was listed or how it was created but I wish to remove it from the list. I can't seem to do anything with it as the only option it gives is to add to team. I have tried clicking on that but it doesn't seem to be doing anything. Please can someone help as I have tried almost everything to remove but with no joy!
Virtual users are placeholder accounts. Trello creates them when you've invited a user to a board or team, but the user hasn't finished the sign up process on their own.
Once a user signs up for Trello with the email address that was used to invite them, you'll see the "(Virtual)" change to "Normal" or "Admin," depending on their role.
While a user is a virtual user, you can still add them to cards or boards in order to assign them tasks.
To remove them from a team, use these instructions.
To remove them from a board, use these instructions.
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