@Amanda Kirk assuming this is a Trello question, the simplest thing to do if no-one on the team has admin access to a board anymore and you can't gain control of the admin account is just to copy the board and leave the old one where it is.
You can also create a new board, and move all the lists over to it.
Oop totally missed that and thought this was Jira :p
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A Jira admin will need to change the OWNER of the board/board filter or have the existing owner add you all as Admins. Only the current admin/owner can add folk to have access.
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You just let them know you need the owner of the filter or board (provide the name) changed.
https://coyotecrk.com/2018/04/02/change-jira-dashboard-filter-owners/
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