Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How can I change my email?

Mae Chong
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 4, 2024

Hi there, I want to change my email address. However, when I try to verify the new email address, I'm asked to log in.

Since this new email has never signed up with Atlassian, I proceeded to create a new account. When I do so and try to verify the new email again, I'm told that I'm unable to change the email as it is already associated with another Atlassian account. 

I've tried doing this with 3 different emails and ended with the same results. 

These were the steps I followed:, but I'm still unable to change the email. Please help. 


1 answer

0 votes
Perisic Nikola
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 4, 2024

Welcome to the community @Mae Chong !

What happens when you try to login with those emails that you have verified?

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events