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Github Integration doesn't always Populate PRs

Occasionally when using the Github integration with Trello, we will see an error where the button just does nothing. When you click, none of the PRs populate. Sometimes it comes back after a reload or if you wait, sometimes the only fix is to revoke the credentials and add them back. Has anyone else experienced this or know if there is a fix?

1 answer

0 votes
Ryan Atlassian Team Aug 24, 2020

Hi Maxine,

Occasionally this can occur due to a conflict with a browser extension that you are using. Therefore if this comes up again, I'd recommend disabling any extensions that are active to see if this helps.

If the issue persists, then send our support team a message at trello.com/contact and we can look to troubleshoot this a bit closer together with you.

Thanks!

Ryan

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