Error cant parse command

[Letícia]

I tried to create rules with butler but I when I tried to save the rule appears an error message: cant parse command.  I don't know how to solve this problem.

[Esme Crutchley · Accepted solution]

Hi @Letícia 

Welcome to the Community!

Could you take some screenshots so that we can see the rule you're trying to run as well as the error message?

We might be able to see something in the rule that's not playing fair!

Esme :)

[Letícia]

Yes, of course!

[Esme Crutchley]

Awesome! Thanks!

I've reached out to other Community Leaders, because I'm not that great with Slack and I know that other's are soooooo much better!

[Camille Melon]

I have the same error, even if I try again and again, re-install slack, etc. Did you find any solutions to it? Thanks!

Camille

[Jeff R_ Hale]

I was having the same issue. I opened Trello in an Incognito window in Google Chrome and the rule worked perfectly.

[Andreza Pinto]

Open the Trello in an Incognito window worked perfectly.

[heydru_ Admin]

I also have the same issue of ERROR SAVING: cant_parse_command

but WHEN I go into incognito it works as expected. 

What's this issue then? made by an external browser extension?

[Devon Henderson]

Hello @Letícia !

Have you tried doing this in another browser? Or in a private/incognito window? This will just make sure there's nothing going on outside of Trello, before we try to fix it there :)

Thanks!

[Kewyn Gold]

Thanks @Devon Henderson incognito worked for me!