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Error cant parse command

Letícia
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April 14, 2020

I tried to create rules with butler but I when I tried to save the rule appears an error message: cant parse command.  I don't know how to solve this problem.

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Esme Crutchley
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April 14, 2020

Hi @Letícia 

Welcome to the Community!

Could you take some screenshots so that we can see the rule you're trying to run as well as the error message?

We might be able to see something in the rule that's not playing fair!

Esme :)

Letícia
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April 14, 2020

Yes, of course!

error trello.PNG

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Esme Crutchley
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April 14, 2020

Awesome! Thanks!

I've reached out to other Community Leaders, because I'm not that great with Slack and I know that other's are soooooo much better!

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Camille Melon
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January 25, 2021

I have the same error, even if I try again and again, re-install slack, etc. Did you find any solutions to it? Thanks!

Camille

Jeff R_ Hale September 23, 2021

I was having the same issue. I opened Trello in an Incognito window in Google Chrome and the rule worked perfectly.

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Andreza Pinto
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February 14, 2023

Open the Trello in an Incognito window worked perfectly.

heydru_ Admin
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December 25, 2023

I also have the same issue of ERROR SAVING: cant_parse_command

image.png

 

but WHEN I go into incognito it works as expected. 

 

What's this issue then? made by an external browser extension?

1 vote
Devon Henderson
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April 17, 2020

Hello @Letícia !

Have you tried doing this in another browser? Or in a private/incognito window? This will just make sure there's nothing going on outside of Trello, before we try to fix it there :)

Thanks!

Kewyn Gold
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June 3, 2021

Thanks @Devon Henderson incognito worked for me!

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