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Email messages get clipped when shared to an existing card? Why & how do I fix it?

When I share an email to an existing project card, only a portion of the email shows up on the card unless I use Gmail or Outlook email clients.  Would prefer not to use these clients. I work on a Mac and use another email client that is perfect in every other way.

1 answer

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Garrett Atlassian Team Dec 13, 2019

Hey Doug, it sounds like that email might be getting truncated. When sharing those to a card, is its content being added as an attachment or is this being put directly into the card's description?

If you'd like us to take a closer look at an example of one of these cards, would you mind reaching out to us at

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