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Email invalid

Theo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 16, 2024

 

"The provided email address is not allowed, please use a different one" when I try to change my email.

 

The current email is closing.CleanShot 2024-09-16 at 17.31.33 copy.jpg

 

The same email was accepted on bitbucket!@?!?

 

1 answer

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Jim Knepley - ReleaseTEAM
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 16, 2024

I have a vague memory of certain domains being disallowed, specifically related to Protonmail. It might apply to other domains as well, maybe try a different address?

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