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Desktop notifications not working

This is driving me crazy! I would like to see a desktop notification for a due date on a trello card and have tried all manner of ways to get it working. I am getting email notifications for some (not all) of my due dates and they appear on my Trello home page, but so far only one has triggered a desktop pop-up. I have tried the following:

- allowing notifications on Chrome

- watching/not watching the card (I am a member on all of them)

- having trello open/closed, on the card/not on the card

- setting the due date for today/tomorrow and setting the reminder for  5 mins/24 hrs/at time of due date etc

I can't make head nor tail of the logic behind the notifications and I've scoured the web looking for answers. Please help!!!

1 answer

0 votes
Jack Community Leader Feb 19, 2020

When u say desktop notifications do you mean an independent pop up window or simply have the notifications bell in the upper right of the Trello screen turn red? I use the Mac app and the later works fine there. I can have a look at the browser variant. 

Hi Jack thanks for your response! I mean an independent pop-up window.

The bell has turned red for some of my reminders but not others, but like I say it's the desktop reminder I'm after. I want to be able to see reminders for Trello items when I don't actually have Trello open in front of me, for example if I'm working in another application.

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