Delete a card without having to archive first.

Question

I have always been able to delete a card without having to archive first. In fact I still am able to delete without having to archive while using my phone. However, when I try with my iPad, I am required to archive first before given the option to delete.

Dawn Caraway · Answer

That’s exactly it! I’m still running the older version on my phone. 2019.12.1. And the app must have updated to the latest version on my iPad when I got the new device.

OK. Now I know I’m not crazy. Thanks again.

Ste Wright · Answer

Hi @Dawn Caraway

It could be based on which iPhone / OSX you are running - or which version of Trello you have on your phone.

You can check which version you're running in case this is an older version by:

* On your iPhone, go to Settings > iPhone Storage
* Locate Trello in the app list and click into it
* View the version in the top area

^ I'm using the version 2020.9.1 - if you're using an older verison, it might be delete is still available as a direct action within it, but when you update it it might not be.

It might also be worth reaching out to Trello support to see if this is specific to a version, OSX or iPhone model, just so you know for future reference. Trello support can be reached via: https://trello.com/en-AU/contact#/

Ste

Dawn Caraway · Answer

Thanks again Stephen. Are you able to view the picture I included with my original post? I included it so that it would be clear what I am able to do on my phone. It is an IPhone, IOS. And you can see that there is an option to archive OR delete. Before 2 weeks ago, my ipad was the same. I did not have to archive before deleting. That changed 2 weeks ago. I realize it makes sense for some people, but I dislike the extra step. I suppose I’ll get used to it.

And I still think its odd that it changed on my iPad, not my phone. It just occurred to me that I just upgraded to the 2020 IPad Pro from a 2018 version. So maybe that had something to do with it.

I still love the app. Thanks for hanging in there and helping me think this through.