Countdown PowerUp

[ranala]

Hi,

I have added the Countdown PowerUp to my Trello account. Works well so far.

Is there any possibility to get a notification via email or other messenger, if the time is up for a card countdown ?

Thanks for your support

[sana]

Hello,

You can add countdown from the due date, in this case, you will receive an email notification when your card is due.

Hope this helps.

Regards.

Sana.

[ranala]

Thanks @Katrin Anger 

will contact support

[Katrin Anger]

@ranala 

I would contact the Trello support for that: support@trello.com

[ranala]

@Katrin Anger 

Hi, getting this at Butler>Account>Usage Log:
Error loading log entries. Retry!

[Katrin Anger]

@ranala 

Not from within the Countdown Power-Up, but with the Butler Power-Up that is achievable.

You could set up a Due Date command and get an email notification once the card is due.

Note that you need to have at least Trello Gold for the email feature to work, a free Trello account isn't going to help.

Here's how the command could look like:

[ranala]

@Katrin Anger

thanks a lot for providing me.
:-)

I tried exactly the same a few days ago, after Trello presented the new Butler features. Unfortunately I don't get any email after a card due date has reached.

Does it work for you, did you get an email ?
Did you configure other Trello settings also ?

[Katrin Anger]

@ranala 

What type of account do you have with Butler?

Unfortunately, the email feature doesn't work with free accounts. You need to have some of the paid plans. (?)

[ranala]

@Katrin Anger 

I'm on Trello Gold plan

[Katrin Anger]

@ranala 

Can you check your Usage Log and see if you got an error message for running this command?

To access the Usage Log, open the Butler Power-Up, click on the 3 dots on the top right, then Account, then Usage Log. And check the log for commands run. - Any error messages in there?