We've imported our Trello instance in to Jira, and tickets with status: Closed still appear when browsing all open issues.
What do we need to do to solve this please?
Marta here, from Trello Support.
Could you please try revoking Jira's access to Trello and enable the Power-Up again to see if that solves the issue? To revoke access, go to your settings by clicking on your avatar, scroll down to "Applications" and hit the "Revoke" button next to the Power-Up.
If it doesn't, please reach out to us at trello.com/contact and send us a screenshot of what you're currently seeing so we can take a closer look!
Thanks so much,
The days are flying by so fast, I can’t seem to slow things down no matter how hard I try. My memory is great; however, I can’t seem to remember vivid details or even highlights from each year of my ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events