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Cards invinsible after automation error

fytos I'm New Here Jan 06, 2021

I had an automation in Butler, when I click the button the card goes to a specific board and list. Unfortunatelly I added 2020 after the name when this year finished and I was getting an ERROR sign from Butler. I thought ok, the cards must be going somewhere.

I decided to find them.

I made a test card and clicked the automation.

Butler said "DUDE NO"

So I went into the search to find where it went.

It was still in the same list INVINSIBLE!

So my cards are still there but can't see them.

They are supposed to be archived? But there is NOTHING in the archives although there should be a lot of cards even before the errors.

Any ideas?

1 answer

0 votes
Garrett Atlassian Team Jan 08, 2021

Hi @fytos 

Hm, I'd be very surprised if the cards are gone completely. Butler isn't capable of deleting content, so they must be somewhere. To do some more digging, can you go to the command in Butler and select the lightbulb icon? That will open the command log and hopefully show some errors, or at least a link to one of those missing cards.

Please share a screenshot of that here, otherwise pass that along in a message at https://trello.com/contact and we can take a closer look.

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