Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Card Cover image uploads but does not display Edited

I am editing a number of different cards, each on different topics.
I uploaded a graphic (jpeg) to one to serve as the cover.  It is displayed as expected.

On another card I uploaded a different graphic the same way:
I click > Cover
> Upload a Cover Image
Select the image (40KB jpg)

Image_details.jpg

It uploads with no error but is displayed in the card thumbnail as a colored rectangle and does not appear at the top of the card.

Rainwater_CoverIssue.jpg
When I double click on the colored thumbnail, it opens the correct image in a separate window  but it is not displayed in the card. 
(I can delete the image and display a pre-loaded Splash as the cover image but not this image or any alternative I have since tried)

 

 

1 answer

Hi @John Hurley ,

Welcome to the community!

I think there is a problem with your internet connection.

You can start fresh by clearing browsing data and re-login to your account and upload the image again.

Hi Soumyadeep,
You may be right.  When I returned to the Card after a few hours, the cover was displaying correctly.
However, I have the same problem with other cards/covers and no other issues with my Internet.
I do get this error when I opt to open the cover graphic in a different tab:

BrowserError.jpg

But I have no issue reaching any other website.

Like # people like this

Hi @John Hurley ,

Change your browser to google chrome!

Like Pritam Das likes this

Are you serious?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

814 views 13 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you