Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Cannot see button automation on iphone

Jessica Paul
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 18, 2024

Hi, I have automation buttons set up and I cannot see them on iphones.  I have followed all the setup tutorials - I can see previous question / answers for android but nothing for iPhone - any tips?

1 answer

0 votes
Mutya A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 29, 2024

Hi Jessica,

Is your Trello app up-to-date? Are the card buttons available after closing the app completely and then reopening it? To close the app, double-click on the Home button or swipe up on the Home indicator to access the app switcher and then swipe up to close the Trello app.

If you're still running into the same trouble, would you mind clearing the Trello app cache to see if that fixes the issue? Before you do so, please take a look at this help doc that explains how to check for unsent changes first and it explains how to clear the app cache after that: Troubleshooting for the iOS app

In a situation where the issue persists after clearing the app cache, we'd suggest reinstalling the Trello app using the following steps:

  1. Delete the Trello app from your device
  2. Download the latest version of Trello via app store
  3. Launch the app again and log in to see if the issue persists

Let me know how you go with this or if you have any more questions. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events