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Cancellation button not appearing

Megan Bannon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 2, 2023

Hi, 

I am trying to cancel my Trello Premium subscription. I have followed all the tutorials that tell me to go to Settings then click "Cancel" There is no cancel button for me.

Can someone please advise?

Thanks

1 answer

0 votes
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 3, 2023

Are you using Trello in a web browser or desktop app (MacOs or Windows)?

If you are using the app, you won't see the billing section...

Log into Trello on web browser and you should see the options like so:

Screenshot 2023-08-03 105314.pngCancel.png

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