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Cancellation button not appearing

Megan Bannon
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August 2, 2023

Hi, 

I am trying to cancel my Trello Premium subscription. I have followed all the tutorials that tell me to go to Settings then click "Cancel" There is no cancel button for me.

Can someone please advise?

Thanks

1 answer

0 votes
Daydreamer Mike
Community Champion
August 3, 2023

Are you using Trello in a web browser or desktop app (MacOs or Windows)?

If you are using the app, you won't see the billing section...

Log into Trello on web browser and you should see the options like so:

Screenshot 2023-08-03 105314.pngCancel.png

sabra snyder
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 26, 2025

again - when there is no 'Cancel' button under 'Billing', you can't cancel ...

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