Does this happen for all PDF's, or just a specific one?
Do you still see that after closing the app completely and then re-opening it? To close the app, tap on your device's app manager, and swipe to close the Trello app.
If you're still running into the same trouble, would you mind clearing the Trello app cache to see if that fixes the issue? Before you do so, please take a look at this help doc that explains how to check for unsent changes first and it explains how to clear the app cache after that: Troubleshooting for the Android app
In a situation where the issue persists after clearing the app cache, I'd suggest reinstalling the Trello app using the following steps:
If reinstalling doesn't help either, please reach out to us at https://trello.com/contact with you OS and Trello version and we can take a deeper dive into this.
Hello, wondering if anyone had a solution? Tried all of the above including reinstalling app + updating phone.
Here's a cumbersome workaround:
If I save the pdf link from trello, and paste it say in a text editor, there I can click on it to access the PDF.
Other option is to use from the phone web browser. That seems to work.
Would be nice to be able to view the PDFs directly from Trello's app again.
Hi Lee. Thanks for the suggestion, though unfortunately it wasn't the issue for me. Tried updating / reinstalling stuff, etc. No luck.
Happy to report that a few weeks later though it mysteriously started working again! I guess something must have updated itself in the background.
If you had to thrive a new habit during a lockdown, what would it be? Trello
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