Butler won't open

[Kathy Kieva]

Trello was working fine all day. This evening I can't get Butler to open to add or view rules. I click on "Automation" and the selection box opens. Then I click on "Rules" and all I get is a momentary flash in the URL at the end of the string "Butler/rules" and then it's gone and nothing happens. I can't take a photo of the URL because it happens too quick. I've restarted the computer, logged out of my account and back in, nothing works. I even created a new board; again, nothing.

[Andrea Crawford · Accepted solution]

Hi Kathy, 

I'm not able to reproduce this behavior (I just tried Chrome, Firefox, and Safari). What browser are you using? Do you have any browser extensions? If so, could you try disabling them and see if you are still experiencing the same issue?

[Kathy Kieva]

I'm using Firefox. It works in Chrome this morning, but I would rather get it working in Firefox. I tried following the instructions at https://www.technipages.com/how-to-unblock-a-web-page-element-with-ublock-origin, but it doesn't seem to work. It really bugs me that it worked all day and then it didn't. As someone with an engineering mindset, I feel compelled to fix broken things...8 )

[Kathy Kieva]

I found a workaround...Open Trello in Chrome or Edge, create the rule/button, then open Trello in Firefox; the rule/button appears as it should.