I am using both Trello and but I have recently come across a but (either in Trello or in my brain) .
When using web-based Trello ( I have no problem accessing and opening files but for some reason, the Trello App (MacOs High Sierra) won't allow authorization. The process starts but nothing happens and the direct access is not allowed.
Can any body help?

1 answer

0 vote
Matthew N Community Champion Jan 19, 2018


There is a known bug in the platform in which the Trello Desktop app was built on that is causing issues with power ups on the desktop app. The support team is aware of this, and monitoring it, and as soon as that bug is patched then the power ups should work again. This actually isn't on Trello's end, though, so it's more of a waiting game than it would be if Trello had control. So for now, you'll need to use the web version in order to access that powerup.

Hi Matthew

Thanks for taking the time to answer, its good to know that I wasn't the problem.


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Feb 02, 2018 in Trello

Atlassian User Groups: Trello edition

You’re invited to our first ever Trello User Groups   Good news for current and aspiring Trello enthusiasts! We’re launching Trello User Groups so that you can network, share ideas, solve ...

1,743 views 14 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you