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Attachments sent via email are displayed as a winmail.dat file

wegan george
wegan george October 2, 2020

Attachment sent by email are displayed as winmail.dat file. I have adjust the email message format to html but still no change

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Torben_trello
Torben_trello
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 8, 2020

There are some changes in the Outlook configuration required. We do have steps here: https://help.trello.com/article/774-emailed-attachments-show-up-as-winmaildat-file

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Iain Dooley
Iain Dooley
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October 4, 2020

@wegan george I haven't seen this behaviour but I would recommend recording a screencast with loom.com and sending it directly to Trello Support rather than to the community by going back to trello.com/contact

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george ewusi
george ewusi October 9, 2020

Hello Iain,

OK, I will. Thanks for the feedback

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