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Adding user from outside of your team to a team board


I am considering updating to Trello Business. However, how does the payment policy work when we add people from outside of our team to some of our team boards? We use boards for customer projects in our company. 

Do we pay for each user in a team board or for the team members?

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Jodi LeBlanc Community Leader Mar 25, 2019

Hi @Laura Ek this article explains the Trello Business class billing including some FAQs, and answers your question regarding observers on a board:



Thank you Jodi! 

Jodi LeBlanc Community Leader Mar 27, 2019

Thanks Laura, I am glad it answered your question.

Have a great day,


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