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Account blocking

Константин Акимов
Константин Акимов
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August 13, 2023

Hello. My wife has had her account disconnected. There were no emails, nothing. Please check akimova16@gmail.com . I'm writing on her behalf as she can't even log in here. Please help me to solve this issue and restore the account.

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 15, 2023

Hi,

Atlassian sent an email to that account on 11 July 2023, 05:03 PM UTC

I recommend creating a support ticket under https://support.atlassian.com/contact/#/?inquiry_category=account_management&reason=other_queries&support_type=customer

I am not sure if this account can be reactivated, but if it can, that kind of support case would be necessary to make it happen.

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