API to get card's email

[Kristopher LaGreca]

Can't seem to find the API GET command to get a card's email address.  Is it in the object? checkItemStates >> email?

Thanks! Kris

[Iain Dooley · Accepted solution]

@Kristopher LaGreca you can't get that email address via the API. Are you trying to streamline the process of ensuring your email communications are captured in Trello?

[Kristopher LaGreca]

ack! that's going to be a show-stopper. We're building a "helpdesk" workflow.

People outside our trello team are emailing in "requests" as new cards.  I'm capturing their email address in a custom field.  This part that I'm referring now is the ability to execute a function where we popup a form, write a reply, and then we send it back to the original requestor. 

If the original requestor wants to reply, I want to use the card's email address as the "replyto" in the email header so that we keep the discussion in-context.

Any way I can get access to this value?

Thanks! Kris

[Iain Dooley]

@Kristopher LaGreca nup, there's no way to programatically access the card's email address. You have to manually copy it out and paste it into, eg. a custom field.

You might like this integration I created:

http://trello.com/integrations/#benkoboard

It also has a plugin called BenkoDesk that allows multiple Benko Board accounts to share a single email address on particular boards, replacing things like HelpScout or FreshDesk.

[Kristopher LaGreca]

Hi Iain, Thanks! Just reached out to you directly via email.

Thanks, Kris