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API to get card's email

Can't seem to find the API GET command to get a card's email address.  Is it in the object? checkItemStates >> email?

 

Thanks! Kris

Screenshot 2019-10-09 13.22.37.png

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Iain Dooley Community Leader Oct 10, 2019

@Kristopher LaGreca you can't get that email address via the API. Are you trying to streamline the process of ensuring your email communications are captured in Trello?

ack! that's going to be a show-stopper. We're building a "helpdesk" workflow.

People outside our trello team are emailing in "requests" as new cards.  I'm capturing their email address in a custom field.  This part that I'm referring now is the ability to execute a function where we popup a form, write a reply, and then we send it back to the original requestor. 

If the original requestor wants to reply, I want to use the card's email address as the "replyto" in the email header so that we keep the discussion in-context.

Any way I can get access to this value?

Thanks! Kris

 

Iain Dooley Community Leader Oct 10, 2019

@Kristopher LaGreca nup, there's no way to programatically access the card's email address. You have to manually copy it out and paste it into, eg. a custom field.

You might like this integration I created:

http://trello.com/integrations/#benkoboard

It also has a plugin called BenkoDesk that allows multiple Benko Board accounts to share a single email address on particular boards, replacing things like HelpScout or FreshDesk.

Hi Iain, Thanks! Just reached out to you directly via email.

 

Thanks, Kris

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