ack! that's going to be a show-stopper. We're building a "helpdesk" workflow.
People outside our trello team are emailing in "requests" as new cards. I'm capturing their email address in a custom field. This part that I'm referring now is the ability to execute a function where we popup a form, write a reply, and then we send it back to the original requestor.
If the original requestor wants to reply, I want to use the card's email address as the "replyto" in the email header so that we keep the discussion in-context.
Any way I can get access to this value?
@Kristopher LaGreca nup, there's no way to programatically access the card's email address. You have to manually copy it out and paste it into, eg. a custom field.
You might like this integration I created:
It also has a plugin called BenkoDesk that allows multiple Benko Board accounts to share a single email address on particular boards, replacing things like HelpScout or FreshDesk.
If you had to thrive a new habit during a lockdown, what would it be? Trello
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