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A possible loop was detected

Hi, i have a button and rule. I have an error when press the button.

Button: add the purple "Task" label to the card

Rule: when the purple "Task" label is added to a card, send an email notification to every member on the card with subject "Subject" and message "Message", and remove the purple "Task"

Error:

Butler could not run your rule.

A possible loop was detected.


A loop occurs when the actions of one command cause another command to trigger, and this other command in turn causes the first one to trigger again, and so on, potentially creating an infinite cycle. In more complex scenarios, multiple commands are involved, or even the commands of multiple users bouncing against each other. The current run of the command was halted as a precaution to avoid this, but it may occur again in the future. Please, revise your commands and disable any conflicting ones.

P.S.

All other rules and buttons are disabled. I press button 4 times: 3 times succesfull and 1 time error. What's wrong with it???

1 answer

0 votes
Alex Waite Atlassian Team Nov 02, 2021

Hey @maks ivanov - I can see you also raised a ticket in Trello Support about this issue, and my team mate, Cody, has replied. He'll be able to figure out this issue with you and do some troubleshooting! 

Thanks, Alex, i have sent my reply to Cody 5 min. ago.

Like Alex Waite likes this

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