How to update the org admin?

ifarley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 31, 2024

Hello,

 

We only have one org admin on our account and that person is no longer with our organization. I don't have the necessary permissions to suspend that person or replace that existing org admin with myself or one of my colleagues. I just get a 

‘some actions aren’t available to your role’ message when I attempt to do it.

 

Thanks for your help.

1 answer

0 votes
shib saha
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 31, 2024

Hi @ifarley , Only ORG admin can add or remove a user to/from the organisation, in your case only org admin has left. No body from your side will be able to perform this change.

 

I would suggest raise a support ticket with atlassian they will do the changes in the background and add some of you at the org level for further changes.

I hope you get the solution form them. Thanks

ifarley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 31, 2024

Thank you @shib saha . I've opened a ticket with Atlassian about this.

Like shib saha likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events