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How do I migrate to a new instance?

Neil Poska
Neil Poska
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January 23, 2025

Our team currently uses Statuspage. We are getting ready to migrate our Jira Instance to a new one, and the migrator tool apparently does not migrate plugin data. We would like to preserve our historical information from Statuspage.

Is there a document anywhere that describes how to move Statuspage historical data to a new instance? Maybe like and export/import process?

Thanks

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Jesse Klein
Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 24, 2025

Hi Neil,

This is Jesse from the Statuspage support team. Welcome to the community. Support can help with page moves but there are a few different scenarios that you may fall into so we'd need you to open a support ticket under support.atlassian.com so we can help you further.

Regards,
Jesse

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