Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

"Unable to read memberships for user from the remote host"


I'm trying to clone files to my PC but got this error

under the remote tab, there is a red cross, and when I click on my account, it says:

Unable to read memberships for user from the remote host

Failed to list teams for user [username]

You do not have permission to access URL ... The request returned with status code "Unauthorized".

Access token expired.


Any ideas what should I do?problem.PNG

3 answers

0 votes

One workaround is to untick the box 'Show Organization Repos'. You won't be able to see the repositories but your account will properly authenticate(i.e. no more red cross). You can then go to the Clone tab and paste the repo url to clone it.


I am also facing this Issue, any workaround to resolve ?






I was having the same error, I logout from the Source tree and log in again, and it fixed the issue. Follow below link to logout from source tree.


Thank You

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Bug Fix: Sourcetree for Windows authentication error when updating to app password

Hello Sourcetree users!!! With the recent removal of Bitbucket Cloud account passwords for app passwords (please see our Bitbucket Cloud community post for details on why we made this change for se...

60,238 views 127 26
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you