problem with login in sourcetree Edited



I have problem to login into sourceTree on my account.

In step 3 (Atlassian account) when in trying to use my existing account i get message (We've encountered a problem. Please try again in a few minutes.) but when i trying to log with the same account on website everything is ok.

Please help

1 answer

0 vote


Are you able to login using Internet Explorer? the WPF webview used by Sourcetree relies on IE rather than any other browser. We sometimes find that IE, not being used very often now, has settings which block the login completing



I have a similar problem.. Hope you could share steps on how to resolve this issue.

Suggest an answer

Log in or Join to answer
Community showcase
Brian Ganninger
Published Jan 23, 2018 in Sourcetree

Tip from the team: workflow and keyboard shortcuts

Supported Platforms macOS Sourcetree has a lot to offer and, like many developer tools, finding and using it all can be a challenge, especially for a new user. Everyone might not love ...

274 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot